Terms of Service

Clooney (a working codename — the product may be renamed) is operated by Cosmo Suite. It lets you clone your voice from a short audio sample and generate speech in that voice. By creating an account or using the service, you agree to these terms. If you do not agree, please do not use Clooney.

You can reach us anytime at admin@cosmosuite.io.

You may only clone your own voice, or a voice for which you have written permission from the person it belongs to. When you create a clone, you confirm this — that confirmation is a condition of using the service, not a formality.

Cloning someone's voice without their permission is a serious violation of these terms, and depending on where you live it may also be illegal. If we discover a voice was cloned without consent, we will delete it and may terminate the account.

If you believe your voice has been cloned on Clooney without your permission, email us at admin@cosmosuite.io and we will investigate promptly.

You must not use Clooney to:

• Impersonate anyone — presenting generated audio as the genuine speech of a real person without their consent.
• Commit fraud — scams, phishing, fake voicemails, deceptive robocalls, or tricking anyone into believing a real person said something they did not.
• Harass, threaten, or defame any person or group.
• Deceive — including generating audio intended to mislead the public, interfere with elections, or fabricate evidence.
• Create or distribute illegal content, or content that violates the rights of others.
• Circumvent rate limits, credit limits, or access controls, or resell the service.

We may remove content and suspend or terminate accounts that we reasonably believe break these rules — see section 11.

You need an account to clone a voice and generate audio. Sign-in is via Google or an email code. You are responsible for what happens under your account, so keep access to your email and Google account secure. You must be at least 13 years old (and old enough to consent to these terms where you live).

Free accounts currently include 1 cloned voice and 5,000 characters of text-to-speech. Free credits:

• have no monetary value and cannot be redeemed, transferred, or exchanged for cash;
• may change — we can adjust limits, grants, and what is included in the free tier as the product evolves;
• expire when your account is deleted.

Free credits are separate from anything you buy. Paid credit packs are covered in section 6.

A credit is one character of generated speech. When you buy a pack, we add that many characters to your balance:

• Starter — 50,000 characters, $9 USD.
• Creator — 200,000 characters, $29 USD.
• Pro — 1,000,000 characters, $149 USD.

Packs are one-time purchases. They are not subscriptions: there is no recurring charge, no auto-renewal, and nothing to cancel. You buy a pack when you want more characters, and that is the end of it.

Purchased credits never expire. They stay on your account until you use them or delete your account.

Credits are a prepaid balance for using Clooney, not money. They have no cash value, cannot be redeemed or exchanged for cash except as described in section 7, and are not transferable between accounts.

Credits normally land in your account within seconds of payment — we add them when our payment processor confirms the charge, not when your browser returns from checkout. If a purchase ever does not appear, email admin@cosmosuite.io.

Prices may change. Any change applies only to future purchases — credits you have already bought are unaffected, at the character count you paid for.

Unused credits are refundable within 14 days of purchase. Credits you have already used to generate speech are non-refundable, because the underlying generation cost has already been incurred.

Refunds are issued to your original payment methodvia Stripe. A partial refund reverses a proportional share of the credits from that purchase — refunding half a pack removes half of that pack's characters from your balance. If those credits had already been spent, your balance may go negative, and you will need to top it up before generating again.

To request a refund, email admin@cosmosuite.io with the account address you purchased from. We read every request.

Payments are processed by Stripe through Stripe-hosted checkout. Clooney never receives or stores your card number — card details go directly to Stripe and never touch our servers. We keep only a record of the purchase (which pack, how many characters, the amount, the currency, its status, and the date) and a Stripe customer id so we can link your receipts.

Your purchase is also subject to Stripe's own terms and privacy policy for the payment itself. Prices are shown and charged in USD; your bank may apply its own conversion or fees.

Fraudulent payments and chargebacks may result in credits being removed and your account being suspended or terminated. If you think a charge is wrong, please email us before opening a chargeback — it is almost always faster.

Your voice samples, your cloned voice, and the audio you generate belong to you. We store them privately so the service can work — we do not publish them, train public models on them, or share them except with the processors listed in section 10.

You can delete any voice from the studio at any time, which removes it from our storage and from our voice provider. You can also delete your entire account, which removes your voices, generated audio, and personal data. Anonymous samples recorded before signup are deleted automatically after 24 hours if unclaimed.

Clooney is built on a few trusted providers, which process data on our behalf:

• Cartesia — the voice AI engine that performs voice cloning and speech generation.
• Vercel — hosting, and private storage of audio files.
• Resend — sends sign-in code emails.
• Stripe — processes payments for credit packs.

Their handling of data is described further in our Privacy Policy.

You can stop using Clooney and delete your account whenever you like. We may suspend or terminate your account if you violate these terms — especially the voice-consent and prohibited-uses rules — or if we are required to by law. Where reasonable, we will tell you why.

Clooney is an early-stage product. We work hard to keep it running, but it is provided "as is" and "as available", without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted, error-free, or that clones will sound a particular way.

To the maximum extent permitted by law, Cosmo Suite will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of Clooney. Our total liability for any claim relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim or USD $50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

We may update these terms as the product changes. If a change is material, we will make it noticeable — for example by email or an in-product notice. Continuing to use Clooney after a change means you accept the updated terms.

These terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Cheyenne, Wyoming, and you and we each consent to the jurisdiction of those courts.

Before any of that, please email us at admin@cosmosuite.io. We would much rather sort things out like reasonable people, and almost everything can be.